At Sarah Beth Jewellers we make every effort to describe and display every product as realistically as possible.

Refunds will not be authorised for bespoke items, engraved items, and items received back more than 30 days after dispatch.

To qualify for this, the item(s) must be in unworn and in the same condition in which they were received. Items must be returned with the entire original box, instructions, guarantee and all extras/free gifts.
 
We process refunds as quickly as possible and you will receive an email to notify you when the refund has been processed. 
 
Earrings, belly bars or other items of pierced jewellery cannot be returned unless they are found to have manufacturing faults.

Return the item to us with a covering note including name, address, email, telephone number, reason for returning and a copy of your invoice.
 
You should return it to us using Royal Mail Special Delivery or a similar recorded service. This way the delivery is insured. You should also record the tracking number. Please note that customers are responsible for returns postage costs, the safe return and insurance of all items until received back in our possession.
 
Returns address:

Sarah Beth
24 West Street
Rochford
Essex
SS4 1AJ

 
If you have specifically upgraded your shipping options, this additional amount is not refundable.

We reserve the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this Terms of Use Agreement each time you view and use the Website. You are accordingly advised to consult the Terms of Use Agreement each time you view and use the Website. Do not use the Website if you do not agree to all of the above terms and conditions.