Free delivery on uk orders over £75.00
 
1. When You Order

A confirmation of sale will be sent to your specified email address.

1.1   As Your Item Is Dispatched


An email will be sent to your specified address with a tracking number.

2. Delivery

You can confirm a delivery option within your cart before you purchase your item/s please feel free to contact us to confirm in store availability before doing so, the cut of for next day is 11.30am.

Standard Delivery = Royal Mail Signed For  =   3-5 Working Days

Express Delivery = Royal Mail Special Delivery Signed For or Parcelforce 24   =  Next Working Day


 

*All items are dependent on availability, we do not show "In Stock" for this reason


Currently we do not open on Bank, Public Holidays, Good Friday and some days between Christmas and New Year. Orders received on these days will be dispatched our next working day.

We operate a strict fraud screening process via our payment gateway processor Sage Pay and therefore we are only able to offer a next-day service if the your is validated. Processing timescales may increase if we require further infomation to proceed.

2.1 International deliveries

International shipping is calculated in the checkout, with a delivery timescale of  3 - 10 working days. We do not deliver to all countries.

3. Missed deliveries

Don’t worry if you are not available when your delivery is attempted, a card will be left by the courier company to notify you of the missed attempt.  This will allow you to either telephone them to rearrange at a more convenient time or collect it from your local sorting office.  Due to security reasons, all items sent require a signature as proof of delivery.

4. Late deliveries or dispatch

Although we are able to ship almost every order in the specified delivery timescale, in rare circumstances our shipping capacity can be exceeded and cause a delay of one extra day.

4.1 Consequential loss for late deliveries

Late delivery costs are only refunded in the unlikely event that the postal delivery service fails to meet the guaranteed timescale and a charge was made for this service. If delivery was free, no financial compensation will be given. Consequential losses are also never compensated for example time taken off work to receive deliveries, or the item is intended as a gift, and you purchase the same item from a more expensive retailer.  

5. Delivery to business addresses

We allow delivery to an alternative address. If you do specify a business address for delivery, please ensure that there will be someone available during normal working hours e.g. at reception who can sign for delivery on your behalf.


We reserve the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this Terms of Use Agreement each time you view and use the Website. You are accordingly advised to consult the Terms of Use Agreement each time you view and use the Website. Do not use the Website if you do not agree to all of the above terms and conditions.